




Frequently Asked Questions
What is the maximum width the gate can extend to?
What is the maximum width the gate can extend to?
The gate can extend up to 55 inches wide, making it suitable for various doorways and openings.
Is the gate easy to install?
Is the gate easy to install?
Yes, the gate comes with all necessary hardware, including brackets, wall anchors, screws, and clear instructions for quick and hassle-free installation.
Can the gate be operated with one hand?
Can the gate be operated with one hand?
Absolutely! The gate features a safety locking knob that allows adults to open and close it easily with just one hand.
Is the mesh material durable?
Is the mesh material durable?
Yes, the mesh is made from high-quality, soft material that is both durable and gentle, ensuring safety for kids and pets while resisting wear and tear.r upper and lower lash line, just like eyeliner.
Does the gate create a tripping hazard?
Does the gate create a tripping hazard?
No, the gate is designed without a bottom bar, eliminating any risk of tripping as you walk through, even with your hands full.
What is your shipping policy?
What is your shipping policy?
We offer standard and expedited shipping options. Orders typically ship within 1-2 business days, and estimated delivery times will vary based on location.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times will vary based on the destination.
How long does delivery take?
How long does delivery take?
Standard delivery typically takes 7-8 business days, while expedited shipping options can deliver in 2-3 business days. Delivery times may vary based on your location.
What if my order arrives damaged or incomplete?
What if my order arrives damaged or incomplete?
Please contact our customer service team immediately if your order arrives damaged or incomplete. We will provide a replacement or work to resolve the issue as quickly as possible.
What Our Customers Say

Love it or your money back
We are confident that you would like our retractable gate! If, in case, you don't like it, we're happy to get you a full refund! Email us at info@synapse.co